People that Deliver — Training impact indicators

People that Deliver Training HRH Evaluation Supply Chain

The Public Health Supply Chain requires a mix of professional expertise. The workforce usually consists of pharmacists, logisticians, supply chain managers, data managers, warehouse and transport personnel — collectively tasked with ensuring the appropriate commodity selection, forecasting, procurement, storage, distribution and use of health commodities.

The lack of suitably qualified human resources in adequate numbers is often quoted as being one of the root causes of poor performance of the health supply chain.

The People that Deliver (PtD) Initiative aims at developing a holistic and practical approach to formulating strategies for strengthening public health supply chain systems in a sustainable manner. PtD is developing a TOC framework that will enable practitioners to capture and understand the pathway of change that connects investment in human resources to public health supply chain performance improvements — and ultimately to improved health outcomes.

Evaluation tends to be the weakest link. Training is usually followed immediately by a test that measures the immediate outcome — but does not tell us whether the trainee will be able to perform tasks better, so that organizational performance will improve.

Auteur(s) : Bronwyn Timm (curation)

Publication d'origine : 28 novembre 2017

Source : Africa Resource Centre